A: In such a case, please come to Tmoney Town on the 1st floor of the Korea Smart Card HQ.
We will refund the unspent amount remaining on the card.
If the amount remaining on the KOREA TOUR CARD is no more than 100,000 KRW, we will refund it on the spot. However, if the amount is more than 100,000 KRW, we will remit the sum to your bank account after 6:00 PM on the following day.
In this case, the amount you paid to purchase the card (4,000 KRW) will not be refunded. Refunds are only made for cards that do not work properly and for which two years have not elapsed since the initial recharging.
The term “a card that does not work properly” used herein refers to a Tmoney Card that cannot be used normally with a recharger or card reader, although it may look okay outwardly.
A damaged card refers to a Tmoney Card that is curved or warped, broken partly or wholly, or in which a hole has been made, or whose number has been deleted, or whose chip has been damaged.
* Opening hours of Tmoney Town: Weekdays, 9:00 AM to 6:00 PM
The written expiry date for the free gift is to be October 31st 2016
according to the promotion of KOREA TOUR CARD distributed during 2016,
but the free charger is currently available as benefit of KOREA TOUR CARD purchase.
The expiry date written previously has been deleted for the information booklet of the recently distributed KOREA TOUR CARDs, and the website will announce its expiration once the free charger is no longer provided.
The discount feature will be applied once the current KOREA TOUR CARD and a document that proves the card user's age (passport, the certificate of alien registration, etc.) are submitted to any participating convenience store (GS25, CU, 7-Eleven, ministop) or a Tmoney Service Center at the subway stations for Seoul Lines 1~8.
Please show the following statements to the staff at a convenient store or a Tmoney Service Center at a subway station.
→“이 부분을 가리키는 외국인이 제시하는 생년월일 증빙서류를 참고하여 Tmoney 권종변경을 진행해주시기 바랍니다”
KOREA TOUR CARD is a transportation tour card only provided for foreigners.
It mainly provides transportation service used for transportation such as subway (metro), taxi, and bus. What makes it different with T-money (transportation) card is the fact that KOREA TOUR CARD also provides discount benefits for shopping, food, drinks and shows.
T-money (transportation) cards are sold at different prices based on the image of cards, while KOREA TOUR CARD is sold at 4,000 won at any available store.
Available stores for KOREA TOUR CARD and T-money (transportation) card are different.
Please check the list of available stores for KOREA TOUR CARD online and visit.
You need to bring the card with you to receive a refund as the KOREA TOUR CARD (Tmoney) is a prepaid card. The amount is charged with a USIM chip embedded in the card and payment is made by scanning the card against a card reading device. Please kindly understand that you cannot obtain a refund on the balance without the card, which functions as a convenient electronic currency replacing cash.